FAQs

We have strategically invested in our partnership with renowned brands and vendors to ensure we build, deliver and launch IT projects across Africa. 

Global Partners: Microsoft, HP, HPE, Apple, Dell, CISCO, VMware, Hikvision, Uniview, Kaspersky, Adobe, SOPHOS, Synology, T-PLINK, AI CERTs™, Matrix, ZKTeco and DINTEK

 Local/Regional Partners: Reddot Distributors, C-NET, Nordic Computers, SimbaNet, TRONIC, FlashNet, Informed Systems, Sourcing IT and Y&Z Technologies.

Yes, our SLAs (Service Level Agreements) define service standards, including response times, uptime, and issue resolution, ensuring expected performance, especially in software services. AMCs (Annual Maintenance Contracts) provide ongoing IT support, covering system updates, bug fixes, and maintenance for a year to ensure reliability. For more information visit our Service Agreements page.

Working professionals, entrepreneurs, students, startup founders, and more should consider getting certified with AI CERTs™, offering industry recognized in demand AI and Blockchain certifications, to enhance their expertise and career prospects in these cutting-edge fields.

• Infrastructure Management ensures IT systems are configured, monitored, and maintained for optimal performance, minimizing downtime and security risks.
• Managed Security provides 24/7 protection by outsourcing network security services, including firewalls, VPNs, and anti-virus management.
• End User Support offers businesses technical assistance, tools, and guidance to keep employees productive and minimize disruptions.